1:Start by switching off your phone.
2:Press and hold Volume Up + Power at the same time for a few seconds.
3:Release held keys when you see menu on your screen
4:Then press Volume Down to select option "Recovery", and pressPower button to confirm
5:Press Volume Down to choose "wipe data/factory reset", and then push the Power button to confirm.
6:Select "Yes--delete all user data". Use Volume Down button to scroll and Power key to select.
7:To :restart the phone, select "reboot system now".
8:Success! The hard reset is done!
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